• Interact with customers to solve issues and questions about products, and services.
  • Maintain a positive and friendly tone with customers at all times
  • Listen to customer complaints and try to identify the cause of their problem to your best ability
  • Identify the appropriate response and strategy to solve customer issues as quickly as possible
  • Be able to manage large amounts of phone calls, chats, emails, and other communication channels
  • Ensure customer satisfaction and maintain professional customer support
  • Address customer inquiries and concerns promptly and accurately,
  • Willing to be assigned in Manggahan, Pasig City.

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